If you have any questions please call us or contact us online. Thanks for your cooperation. Email: support@trendsnap.tokyo Business Hours: 09:00-18:00
Contact Us
ABOUT US
We are an online store dedicated to bringing you the best deals on various products. With high-quality service and longstanding commitment to our customers, we continues to grow while setting new goals on providing a huge selection of the very best products, prompt shipping and exceptional customer service.
TERMS & CONDITIONS
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
PRIVACY
We will not use personal information provided by our customers for any purpose other than shipping and contact, not transfer or provide to a third party.
RETURNS
SHIPPING & DELIVERY
You can contact us at support@shopvibe.tokyo within 7 days after receipt of the product to process returns and exchanges. Confirm receipt--- Apply for return or exchange-- Customer service approved-- Customer return the goods-- Warehouse inspect and receipt-- Review of returns and exchanges--Refund/exchange. For returns and exchanges please indicate order number, name and phone number.
We will deliver within 3 business days after confirming your order. It is expected to arrive within 3-15 business days. We will notify you whenever there are special circumstances.